This policy explains what personal data we collect at Vegas Now, why we collect it, how we protect it, and the choices you have. We've written it in plain English on purpose — a privacy policy you can't read protects nobody. It applies to your use of this website and your Vegas Now account, and it sits alongside our full Terms and Conditions.
Last updated: July 2026.
What We Collect, and Why
Account data. When you register we collect your name, email address, date of birth, country, phone number and chosen currency. We need these to create and secure your account, confirm you're 18 or older, and provide the service you signed up for.
Verification (KYC) documents. Before your first withdrawal we ask for identity documents — typically photo ID and proof of address. Our licence obliges us to verify who we're paying, and it's also what stops someone else withdrawing your balance.
Transaction data. Deposits, withdrawals, wagers and bonuses are recorded against your account. We use this to run the cashier, calculate wagering and loyalty points, detect fraud, and meet the record-keeping duties of our licence.
Technical data. Like almost every website, we log IP addresses, device and browser information, and use cookies. These keep sessions working, protect against unauthorised access, and help us understand how the site performs. You can control cookies through your browser settings; blocking essential ones may stop parts of the site working.
Support conversations. Live chat and email exchanges are stored so we can resolve your issue and keep a record of what was agreed.
What We Do Not Do
We do not sell your personal data. We do not share it with third parties for their marketing. And we do not ask for your password by email, chat or phone — ever. Anyone who does is not us.
Who We Share Data With
Only where the service requires it: payment providers process your deposits and withdrawals; identity-verification partners check KYC documents; our licence regulator can audit records we're required to keep; and authorities where the law compels disclosure. Each partner receives the minimum needed for its task.
How We Protect It
All traffic between you and Vegas Now runs over SSL encryption. Account access requires your credentials, verification documents are stored securely with restricted internal access, and payment card processing is handled by certified payment providers rather than stored on our side.
Retention
We keep account and transaction records for as long as your account is open, and afterwards for the period our licence and anti-fraud obligations require. Verification documents are retained per the same regulatory requirements, then deleted.
Your Rights and Choices
You can access and update your account details in your settings at any time. You can ask us for a copy of the personal data we hold about you, ask us to correct inaccurate data, or request account closure and deletion of data we're not legally required to retain. You can opt out of marketing communications at any moment via the unsubscribe link or your account settings — opting out never affects your access to the casino.
To exercise any of these rights, contact our support team through live chat or the contact details in your account. We respond to privacy requests promptly.
Age and Responsibility
Vegas Now is strictly for adults 18 and over. We do not knowingly collect data from minors, and accounts found to belong to underage users are closed. Our responsible gambling page covers the tools every account carries.
Changes to This Policy
If we materially change how we handle your data, we'll update this page and the date above, and flag significant changes in your account. Continued use of Vegas Now after an update means acceptance of the revised policy.